B.J. WILKINSON PTY. LTD.
PRIVACY POLICY March 2014
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PRIVACY ACT 1988 AND AMENDMENTS
REFERENCE. APP. 1.4 PRIVACY POLICY
We collect names, and phone numbers of people enquiring. We have the addresses of buyers, sellers, and solicitors. Sometimes we hold the names of the Financial Institutions, and the buyer/sellers reference person. We have information on the price ranges that people have, to buy and sell, and this information is not disclosed to outside parties.
We only hold the information for the purpose of selling or them buying a property.
2. We hold the information in a file, held at the office. No particulars are given out without the express permission of the people whose personal information we hold. The building has security.
3. We hold the information, because buyers are looking to buy, and sellers are looking to sell.
4. An individual whom we may hold personal information, is at liberty to look at the information we hold on themselves, and can correct the information if required. The information is held in hard copy and is not downloaded to a website.
5. An individual may find it necessary to raise a complaint about us holding the information, and they can contact us, and raise the issue, and also the Privacy Commission, Government body, .
6. We would not disclose the information to anyone, without the express written authority of the individual on whom we hold the information. We will not disclose information to an overseas recipient on a specific individual.
7. The only information submitted to other parties, outside our organisation, would be on a broad basis, without disclosing names, or addresses. This would only be to secure a buyer or seller, and giving a range of property prices for sale, or to buy.
8. We destroy and de-identify personal information, that we legally no longer need to hold.
Documents are always under lock and key. Once they are 7 years old, the documents are all destroyed personally by our office, by burning them on our property, and not shown to a third party at any time.
9. USB sticks, hard discs, and computers, are all securely under lock.
10. National Privacy principles. Regulates the private sector’s use of personal information. and information about an identified individual or an individual who is personally recognisable
i.e. : Name, address, and bank details.
National Privacy Principles: Australia APPs
These apply to us. When using Government identifiers. e.g.. TFNs, medicare numbers,driver’s licence numbers. We do not disclose these to third parties, or sensitive information.
11. APPs
To lessen the risk of personal information being obtained by third parties, we have security codes on computers, and phones.
re: App 8.1 before personal information is disclosed, we take steps to ensure we are in compliance.
section 16c we are accountable to the overseas recipient. We need to ensure that the overseas recipient complies with the APPs.
Credit reporting regime : it is a positive reporting regime.
As our turnover is less than $3m. 16a turnover, proceeds of goods and services, income, and other operating income. APP the income of our business is less than $3million.
We are below $3m and we have
are we trading in personal information ie. selling a mailing list
operator of a residential tenancy data base (stores personal information regarding occupation, and can it be accessed by others).
12. We give people collection statements if we are taking any personal information.
13. Direct marketing
14. We have adequate security measures in place. All files are under lock and key. The building also has a state of the art security system, and people quickly recognise strangers in the building.
15. Preliminary meetings
When we collect Names, address, and phone numbers, with personal information. APP5.2 when we collect this information, we will give a collection notice, to the person, in the meeting.
16. In the collection notice:
COLLECTION NOTICE:
identity and contact details of our company, the name of the third party giving the information, if it is not the individual, or the name of the individual,
if collection is required by law, the reason will be stated that it is required by law, and the penalty if it is not disclosed
We will advise if the information is being disclosed to an overseas identity, and the country that is likely to be disclosed to, and the reason why.
17. When the Authority is signed, the REIV Authority, APP3.2 can only collect information, because it is reasonably necessary. We are in the business of being a Real Estate Agent, and that is what we will limit the information to under APP6.
Under the Primary purpose of collection information: Sales reporting , we will handle and destroy the information at an appropriate time.
We will only use or disclose the personal information for the purpose for which it was collected, unless we have consent, or statutory exception. The secondary purpose is not direct marketing.
A secondary purpose will be done with consent, or the client will reasonably anticipate.
Direct marketing the information to others, will not be used.
18. We collect this personal information, from prospects, and under APP 11.1, there are security measures in place. Generally the information is only in one place.It is locked. There are no employees, and not in public areas.
19. If the person does not proceed, we will destroy and de-identify the information at a reasonable time.
20. Web enquiries, emails, collect the information, write it down, and the collection notice required, there will be a consent notice on the email.